Products – On Site – On-Site Systems
Problem? Sorted.
Immediate Issue Resolution with On‑Site Clearing
Immediate Issue
Resolution with
On‑Site Clearing
On-Site Clearing
While many registration and ticketing enquiries can be resolved in advance, on‑site clearing provides a central point of contact for all remaining issues – from lost badges and name corrections to ticket adjustments. It offers organisers an effective tool for handling visitor enquiries quickly, transparently, and reliably. On‑site clearing can be carried out either via the Mobile Supervisor v6 or using the TERP web application. This supports smooth processes and contributes to a positive visitor experience.
Badge Reprints
If a ticket is lost or a badge is damaged, the clearing system enables fast reprinting without the need for re‑registration. Visitor data is transferred directly, and the new printout is available immediately.
This reduces waiting times at the entrance and helps maintain a continuous flow. For attendees, it means only a short stop with the service staff before continuing to the event.
Badge Reprints
If a ticket is lost or a badge is damaged, the clearing system enables fast reprinting without the need for re‑registration. Visitor data is transferred directly, and the new printout is available immediately.
This reduces waiting times at the entrance and helps maintain a continuous flow. For attendees, it means only a short stop with the service staff before continuing to the event.
Verifying Legitimations
Certain areas or programme sessions require specific authorisation. The clearing system allows organisers and authorised staff to view these legitimations. This ensures that access to VIP lounges, trade visitor events, or closed sessions is granted exclusively to authorised individuals.
Verifying Legitimations
Certain areas or programme sessions require specific authorisation. The clearing system allows organisers and authorised staff to view these legitimations. This ensures that access to VIP lounges, trade visitor events, or closed sessions is granted exclusively to authorised individuals.
Blocking Tickets and Enabling Re‑Entry
Lost or misused tickets can be blocked with just a few clicks. Tickets can also be enabled for re‑entry, for example when visitors leave the venue temporarily and wish to return later. The system documents every action, prevents multiple use, and supports flexible, secure visitor management.
Blocking Tickets and Enabling Re‑Entry
Lost or misused tickets can be blocked with just a few clicks. Tickets can also be enabled for re‑entry, for example when visitors leave the venue temporarily and wish to return later. The system documents every action, prevents multiple use, and supports flexible, secure visitor management.
Ticket Details and History in Real Time
The clearing system provides full transparency. Organisers can access all relevant ticket information, including booking data, admission times, print history, and any subsequent changes.
This makes it possible to respond to enquiries quickly, validate tickets, and resolve discrepancies efficiently. The real‑time overview is particularly valuable during peak visitor periods or when operating multiple entrance points simultaneously.
Ticket Details and History in Real Time
The clearing system provides full transparency. Organisers can access all relevant ticket information, including booking data, admission times, print history, and any subsequent changes.
This makes it possible to respond to enquiries quickly, validate tickets, and resolve discrepancies efficiently. The real‑time overview is particularly valuable during peak visitor periods or when operating multiple entrance points simultaneously.
Updating Visitor Information On‑Site
Spelling errors can be corrected and missing information added directly in the system – from name changes and updated company details to visitor photos. While visitors can upload a photo during online registration, service staff can view, update, or retake the photo on site using the Mobile Supervisor v6. This ensures consistently designed badges, simplifies identification, and supports even the highest security requirements.
Updating Visitor Information On‑Site
Spelling errors can be corrected and missing information added directly in the system – from name changes and updated company details to visitor photos. While visitors can upload a photo during online registration, service staff can view, update, or retake the photo on site using the Mobile Supervisor v6. This ensures consistently designed badges, simplifies identification, and supports even the highest security requirements.
Information Security:
ISO 27001 certified
Data Protection:
GDPR compliant
Data Validity:
FKM certified
Sustainability:
right and fair joined
Diversity:
Charta der Vielfalt signed
Book an Appointment
Or write to us via the contact form and we will reply as soon as possible.
You are currently viewing a placeholder content from Pipedrive. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More Information
